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Makes you wonder why these companies have failed their customers is its cheap parts, software, under engineered to work only for a few years, place of manufacture or is it a software hack. Just called Samsung a few minutes ago; and the answer was what I expected from a NON CUSTOMER-CENTRIC CORPORATION: It is my problem, not Samsung's problem.My current TV is the first and only electronic product by Samsung in my household; and it the last.

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SAMSUNG CORPORATION & ITS LEADERSHIP TEAM ARE SHAMELESS - AT BEST.

Worst TV I ever bought Samsung 32 went black but has voice only after 3 years.

The 60 inch developed problems a number of months after purchase and one of the circuit boards had to be replaced. I use the term loosely, they said it's not covered in the recall...

Recently the 46 inch smart TV developed a mind of its own. I was just sitting here watching, and the TV just died. The outlet is fine, but the TV acts as if it's not getting power. but then why are so many models having this exact problem with the capacitor! GO to their FB and let's blast there Samsung US FB page with issues with the capacitor and maybe they will sit up and take notice.

Cost to replace internal power board is circa 0 AUD.

Interestingly he advised he uses another non-Samsung power supply as Samsung DOUBLED the cost of their power supplies from 0 AUD to 0 AUD last year probably due to all these issues (no other manufacturer increased their power supply replacement costs)!!!

This is absolutely ridiculous as I paid a lot of money to purchase this TV and I didn't buy warranty because High end TV is not supposed to have issues for at least for 10 yrs. Last year Samsung had issues with their phones and now their flagship TV is crap. I too was hit by the capacitor issue a while ago and had to get it resolved by ANYONE OTHER THAN SAMSUNG. Thankful I didn't get rid of it but angry I paid thousands for a TV I watched for 18 months at best.

I too experienced their "exceptional" support when calling -- to the point of hearing Samsung deny they were aware of any problems like that and that they produce quality products. Won't power on, Led going 100mph and a clicking noise that mimics the light. I called Samsung and a rather snooty and evasive tech stated my PLASMA TV, PN58B860 Version BU03 ser # AZ5V3CESC00185N, is out of warranty.

Have they improved this problem in the newer models?

For the price consumers pay for these TVs you would hope they would last for the 15 years a TV is suppose to last.

And regardless of such a widely-known history by far too many consumers, if you are out of their warranty, you're on your own with their suggestion that "it's time to buy a new one."- I think Samsung believes our attention span has exceeded an ability to remember the Samsung Galaxy Note 7. For that matter, have just about ANY of the phone manufacturers learned from it and taken steps to reduce the potential of such a problem? Instead they have doubled-down on them by ramping up our Smartphones with a solid-state encasement making it impossible to remove a battery that may overheat -- while at the same time, assuring themselves of a faster haul out of consumers -- that captive audience -- who are now forced to expend even more money to replace an entire phone because of a faulty battery..one whose battery life-capacity ends and can't be replaced.- And certainly let us not forget the recall on Samsung's top-loading washers in what I'm sure they consider ancient history -- from 2015. When I asked him again if Samsung would fix it, he told me it was out of warranty.